Thursday, 21 April 2016

Letter praising micro-banking scheme

188/24 Moo 4
Pala-Banchang Road,
Ban Chang, Rayong.

28th February 2016,

Dear Ms. Gulati,

I am writing this to praise the micro-banking scheme of the Estel telecom company that has been developed recently.

As my community is located outside urban areas, the banking services are not readily available or easily accessible; however, since the micro-banking system has been updated it has made the scheme much easier to use and very convenient for the people in our community as most of them do not have access to banking and financial services. We really appreciate that the micro-banking scheme is available everywhere, fully secure and free. It is also really easy to deposit, withdraw and transfer funds as it is not complicated to navigate the scheme. All you need is a mobile phone, ID or an access to mobile handset and service. This gives many people an opportunity in my community to open new markets and businesses. Furthermore, since the bank is far away from our community, we don’t need to waste our time on traveling long distances. Without the micro-banking system we have to rely on traditional banking infrastructure all the time. However, the micro-banking scheme is not available for every type of smartphone; so it is not useful for the people who don’t have the latest type of smartphone. In my opinion, I think it should be available for all the phone types as some people cannot afford expensive phones.

I hope to hear back from you soon. Thank you so much.


Nanki Chularatnaphol (IB1)

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